State Farm® Insurance Agent Trae Pena
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jay Man
September 5, 2025
"Mr. Pena and Ms. Elisa were so helpful. My previous insurance company doubled my premiums even though I never had any vehicle accident or claims. Mr Pena and Ms Elisa were very respectfully , professional and provided me with all the information I needed and without hesitation , I signed up to get vehicle and home insurance with them. I def. Recommend reaching out to them if you have any questions. Great quick and fast customer service!!!!!"
"Jay, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Trae"
Rosario Galvan
August 28, 2025
"Exelente servicio recivi por parte de la agente ELIZA !!!!"
"Rosario, Mi equipo y yo siempre estamos aquí para ayudar. - Trae"
Jose Solano
August 28, 2025
"Awesome Experience Elisa was a great help through the process. I was a progressive member before but now a proud member of the state farm team. The Rates are way lower here , and trust me this team in state farm will do what they can to get you the best rates. I highly recommend them."
"Jose, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Trae"
Janie Urdialez
August 20, 2025
"I spoke to agent Elisa Vasquez to get quotes on house and vehicle. She was very helpful and I changed from Allstate to State Farm immediately. She explained everything in detail to which I could understand. Will be referring them to my kids."
"Janie, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Trae"
Aaron Millan
August 18, 2025
"Elisa was helpful and efficient. We wrapped up getting new insurance quickly and efficiently"
"Aaron, our goal is to always make sure that you have a satisfying experience! Thank you so much for the positive review. - Trae"
Andreas Lewis
August 13, 2025
"Wonderful service from Elisa, applying the many discounts available to long term clients. Really appreciated!"
"Andreas, thank you so much for taking the time to share this! We appreciate you and your business! - Trae"
LET ICIA
August 7, 2025
"100% recommend Elisa . She helped me get more coverage for less. Definitely recommend her and will come to her for my insurance needs."
"Thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Trae"
Ruby Barba
August 6, 2025
"Elisa fue muy entrega a lo q necesite.I can tell she love her job. Excellent"
"Ruby, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Trae"
Raul
August 1, 2025
"Very polite and always celebrating customers. They go out of the way to help me, since I am not too tech savvy. Always greeted with a smile and a coffee or water."
"Raul, Thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Trae"
Francisco Pena
August 1, 2025
"The best customer service and always a pleasure speaking with them. Always very helpful and thorough in explaining in detail"
"Francisco, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Trae"
Esmeralda Saldivar
July 31, 2025
"They are very helpful when taking care of paper work, since im old school."
"Esmeralda, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Trae"
Gloria Sanchez
July 30, 2025
"Patty has always been an excellent customer service"
"Gloria, your feedback brightened our day! - Trae"
Alondra Castillo
July 30, 2025
"Excellent customer service!"
"Alondra, I’m happy to hear we could provide you with a positive insurance experience. - Trae"
Olga Valdez
July 30, 2025
"The ladies in the office always very helpful"
"Olga, thank you for the five stars! - Trae"
dora alaniz
July 29, 2025
"Great service always by Patrichia"
"Dora, thank you for trusting our agency to keep you covered! - Trae"
Ivana Rodriguez
July 29, 2025
"Fast knowledgeable service"
"Ivana, we appreciate your support! - Trae"
Elia Saldivar
July 24, 2025
"Always willing to help. They are very courteous and friendly."
"Elia, thank you so much for taking the time to leave us a five-star review! - Trae"
ALEX Loera
July 23, 2025
"Very welcoming environment. The employees here are very professional and kind. They reallybdobthere best to give the best quotes. Thank you!"
"Alex, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Trae"
Carlos Hinojosa
July 22, 2025
"They are super clear in what youre paying and they help in every way"
"Carlos, it is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Trae"
Lonnie Wright
July 18, 2025
"Elisa at State Farm did a beautiful job. I got all my insurance needs met at a better price and Elisa was very professional I couldn’t have asked for anything better thank you very much."
"Lonnie, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Trae"
Ana Salinas
July 18, 2025
"It is always a pleasure calling the office of Trae Pena whenever I have questions or need assistance with my auto or rental policies. Elisa is a sweetheart and very helpful. They make sure to tend to your call right away, instead of calling back multiple times (like other insurance agents do). I have never had issues with this agent and will continue to give my business to them. Awesome customer service goes a long way! Thank you Trae, Elisa and the rest of the team for everything you do!"
"Ana, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Trae"
Star Dental
July 18, 2025
"Excelente"
"Star, thank you for the five-star review! We appreciate your support! - Trae"
Dra. Estrella Balli
July 18, 2025
"Excelente servicio 🙏🏻"
"We're so grateful for your 5-star review! - Trae"
Elvia Gonzalez
July 17, 2025
"This agents office is nothing but the best in Brownsville,Texas"
"Elvia, thank you so much for taking the time to leave us a five-star review! - Trae"
Jaime Alvarez
July 16, 2025
"Agent Elisa has really set the right expectations. Explaining in detail every single question I had. Elisa is the agent that goes above and beyond for her guest to make sure you are very well taken care. I’m always busy and she made the time to help me to get my policy corrected and going. If you need someone to trust with your insurance policy she’s the right person to go to."
"Jamie, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Trae"