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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of clarissa carrizales

clarissa carrizales

February 14, 2024

5  out of  5
rating by clarissa carrizales
"Adam went above and beyond to position me with a life insurance policy. I’m happy to say that it was such a great price at 17.89 for a great amount of years and huge amount of coverage. Adam properly explained and sat down with me to go over my coverages and insurance policies. I didn’t know the importance of insurance until Adam explained it. Highly recommend!"
We responded:
"Thank you Clarissa, for your wonderful feedback! We're delighted to hear that Adam provided you with excellent service and helped you secure a beneficial life insurance policy. We're glad he could explain the importance of insurance to you effectively. - Trae"
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Brandy Pena

May 25, 2023

5  out of  5
rating by Brandy Pena
"Trae, and his staff are the best!"
We responded:
"Brandy, thank you so much for the five-star review! We are delighted you had an exceptional experience with our staff. Our team strives to provide the highest level of assistance and support throughout your journey with us. We are grateful for your support and look forward to serving you again. -Trae"
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ferni1e44

May 24, 2023

5  out of  5
rating by ferni1e44
"nothing bad to say about this place. Very good customer service!!"
We responded:
"Ferni1e44, we take pride in our team's dedication and commitment to providing the best possible service to our customers. Your kind words are truly appreciated. We are grateful for your support and look forward to serving you in the future. -Trae"
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Paco Vielma

May 24, 2023

5  out of  5
rating by Paco Vielma
"100% recommend Trae and his team. I moved over to their auto insurance a year ago and whenever I need something they handle it immediately. Responsiveness, rates, & coverage 10/10"
We responded:
"Paco, thank you for your excellent five-star review! We appreciate your recommendation and are thrilled to hear that our team has provided you with exceptional service and responsiveness. -Trae"
Profile photo of Cositas Olveda

Cositas Olveda

May 23, 2023

5  out of  5
rating by Cositas Olveda
"My whole family goes here for insurance. Hands down the best!!! We will never switch!"
We responded:
"Cositas, thank you so much for your excellent review! We are delighted to hear that we have consistently delivered the best service to you. We appreciate your loyalty and look forward to serving you and your family for years to come. -Trae"
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Luis Castellanos

May 22, 2023

5  out of  5
rating by Luis Castellanos
"Ever since I switched my Insurance to State Farm with Trae Pena, I have had nothing but GOOD experiences with them. Very Professional Ladies, Amazing Customer Service. Highly Recommended!!!!"
We responded:
"Luis, thank you for sharing your positive experience with us! We're thrilled you have had nothing but good experiences with our team. We're dedicated to providing amazing customer service and are delighted to know that we've met your expectations. -Trae"
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Abraham Castellanos

May 22, 2023

5  out of  5
rating by Abraham Castellanos
"Great costumer service! I highly recommend this office."
We responded:
"Abraham, we're delighted to hear you had a great experience with our customer service. Our top priority is providing exceptional service to our customers, and we're thrilled that we met your expectations. -Trae"
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Frances Dominguez

May 22, 2023

5  out of  5
rating by Frances Dominguez
"Pattie was very helpful and patient with great customer service and my mind is at ease that I'm not paying a fortune for insurance the whole office is amazing."
We responded:
"Frances, thank you for taking the time to leave us such a fantastic review! We're delighted that Pattie provided you with helpful and patient customer service. Our team strives to go above and beyond to ensure our customers feel supported. We appreciate your kind words and look forward to serving your insurance needs in the future. -Trae"
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Egla Rodriguez

May 19, 2023

5  out of  5
rating by Egla Rodriguez
"Awesome costumer service. I was assisted by Cassie abrego, she is very good at explaining what this company offers and helped me choose a good insurance plan."
We responded:
"Egla, thank you so much for taking the time to leave us such a wonderful review! We are thrilled that you had an excellent experience with our customer service, specifically with our representative, Cassie. We have always emphasized the importance of providing clear and thorough explanations to our customers, ensuring they have a solid understanding of their options. Thank you for sharing your experience! -Trae"
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Amanda Guerrero

May 19, 2023

5  out of  5
rating by Amanda Guerrero
"Trae and his staff have been nothing but amazing. My home & vehicle insurance were with a different company for 16 years. This passed transition to State Farm with Trae has been great. Him and his staff have been extremely helpful. Just recently I decided to go back to him to ask about business insurance and he was able to help me out the next day. Highly recommend!!"
We responded:
"Amanda, thank you so much for the 5 star review and taking the time to share your positive experience with Trae and his staff at State Farm! We're thrilled to hear that your transition to State Farm for your home and vehicle insurance has been nothing short of amazing. It's wonderful to know that Trae and his team have been extremely helpful throughout the process."
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Alejandro Medina

May 19, 2023

5  out of  5
rating by Alejandro Medina
"Trae Peñas office has the best customer service hands down. They treat each every client like family. Been with Mr. Peña for 7+ years and have never had any issues."
We responded:
"Alejandro, Thank you for the 5 star review! It's great to know that you have been a loyal customer for over 7 years and never had an issue. Consistency and reliability are crucial when it comes to insurance, and we're happy to provided you with excellent service for many more years. - Trae"
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Rose Najera

May 19, 2023

5  out of  5
rating by Rose Najera
"Very knowledgeable staff! I definitely recommend!"
We responded:
"Rose, thank you for the five star review. It's wonderful to know that our staff provides knowledgeable information when it comes to your insurance needs. Referrals are always welcome and the highest compliment to our office. - Trae"
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Joe Cavazos

May 18, 2023

5  out of  5
rating by Joe Cavazos
"Thank you Miss Abrego for always going above and beyond."
We responded:
"Joe, thank you for the 5 star review. Miss Abrego is an asset to our team and enjoys doing the most for our customers. -Trae"
Profile photo of Mark Cavazos

Mark Cavazos

May 18, 2023

5  out of  5
rating by Mark Cavazos
"Great people with awesome help"
We responded:
"Mark, thank you, for the 5 star review! It's great to hear you are happy with our team and the service we provide for your insurance needs. -Trae"
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Juan Medrano

May 18, 2023

5  out of  5
rating by Juan Medrano
"Great customer service and a very friendly staff"
We responded:
"Juan, thank you for the awesome review. We love to provide our customers with the best possible service for all of their insurance needs. - Trae"
Profile photo of Valerie Cisneros

Valerie Cisneros

May 18, 2023

5  out of  5
rating by Valerie Cisneros
"Great customer service and on point product knowledge."
We responded:
"Valerie, thank you for the wonderful review. Our office takes great pride in providing our customers with the best customer service and knowledge about their insurance products . -Trae"
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Fabian Hernandez

May 18, 2023

5  out of  5
rating by Fabian Hernandez
"Great insurance company!! Very well organized and very detailed information. They work as a team. Need a quote, this is the perfect place to come for assistance."
We responded:
"Fabian, thank you for the 5 star review! When it comes to insurance we strive to always provide organized and detailed information about your insurance products and services. We have an amazing team that loves to help new customers with quotes and answer any questions they have. -Trae"
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Amanda Villarreal

May 18, 2023

5  out of  5
rating by Amanda Villarreal
"Awesome customer service the sales agent was so helpful with information."
We responded:
"Amanda, thank you for the review. Our team takes great pride in providing the most when it comes to customer service and helpful knowledge about their insurance needs. -Trae"
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Christian Garcia

May 18, 2023

5  out of  5
rating by Christian Garcia
"AMAZING STAFF SUPER ATTENTIVE!😃"
We responded:
"Christian, thank you for the 5 star review. Our super attentive staff makes sure every customers is taken care of when it comes to their insurance needs. -Trae"
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Analiza Solis

May 18, 2023

5  out of  5
rating by Analiza Solis
"Great Customer Service Knowledgeable and Friendly Staff.👌"
We responded:
"Analiza thank you for the awesome review! Knowing we have friendly team that provides great customer service and knowledgeable information to our customers about their insurance makes us happy. -Trae"
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Johnny Barrientes

May 18, 2023

5  out of  5
rating by Johnny Barrientes
"Great service, extremely helpful. Switched from progressive and never looked back"
We responded:
"Johnny, so happy you made the switch. We are always here for all of your insurance needs. We strive to always provide great service. Thank you for the great review! -Trae"
Profile photo of Alexis Olveda

Alexis Olveda

May 18, 2023

5  out of  5
rating by Alexis Olveda
"Getting insurance was no hassle thanks to Cassie she made everything so understanding and was so helpful through it all. I definitely reccomend them!"
We responded:
"Alexis, Cassie is a great asset to our team! So glad to hear that she provided knowledgeable information about your insurance. Thank you for the wonderful review. - Trae "
Profile photo of Naila Puente

Naila Puente

May 18, 2023

5  out of  5
rating by Naila Puente
"Very sweet and helpful staff ☺️"
We responded:
"Naila, thank you for the 5 star review! Our staff will always greet you with a smile and help you with all of your insurance questions. -Trae"
Profile photo of Vangie Posada

Vangie Posada

May 10, 2023

5  out of  5
rating by Vangie Posada
"Great service and friendly. He responded quickly. All paperwork was electronic and no need to leave work or ask for an extended lunch."
We responded:
"Vangie, we are here for you and we know that your time is precious, so working around your schedule is our pleasure. Providing great customer service and a timely responses for all of your insurance questions is our goal. Thank you for the amazing review! -Trae"
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Leonardo Perez

March 4, 2023

5  out of  5
rating by Leonardo Perez
"Very helpful staff. Answered all my questions"
We responded:
"Thank you so much for your 5-Star Review, Leonardo. Our team prides themselves on being super knowledgeable, we are so glad we could help you with any of your insurance needs."